Application mychurch Privacy Policy

Posted on by Chantal

Last updated on 26th November, 2024

Saint-Augustin SA is committed to protecting your personal data, in compliance with applicable EU and Switzerland regulations. We strive to provide high-quality services that respect your privacy.

This Privacy Policy (the “Privacy Policy”) clearly and unambigiously explains why and how we process personal data you provide or we collect, when you use mychurch Application, which includes our mobile application and web platform.

You should read this Privacy Policy to help you understand how we process and use your personal data and which rights you may exercise, in compliance with the regulations in force.

A more comprehensive explanation of personal data and personal data processing can be found on the Federal Data Protection and Information Commissioner (FDPIC) website: https://www.edoeb.admin.ch/edoeb/en/home.html

1. Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for a User to access the Service or parts of the Service.
  • Company: Refers to Saint-Augustin SA (referred to as “the Company”, “We”, “Us” or “Our”).
  • Cookies: Small files that are placed on the User device, when the User is using a browser.
  • Device: Any device that can access the Service such as a computer, mobile device or a digital tablet.
  • MobileApp: The mobile software provided by the Company, named My Church, downloadable and usable by a User on any electronic device.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service: All features available inside the MobileApp or the WebPlatform or both.
  • Service Provider: Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • User: (referred to as either “the User”, “You” or “Your” in this Agreement) refer to the individual accessing or using the Service.
  • WebPlatform: The online software provided by the Company, usable online through a browser by a User on any electronic device, named My Church

2. Data controller

The data controller responsible for collecting and processing your personal data is Saint-Augustin SA, a company with its registered office at Av. du Simplon 4, 1890 St-Maurice. As the data controller, Saint-Augustin SA determines the purposes and means of processing your personal data and ensures compliance with applicable laws.

We can be contacted:

3. Legal Basis for Data Processing

We process your Personal Data on the following legal grounds:

  • Consent: Where you have provided consent, especially for marketing communications.
  • Contractual Necessity: To provide the Service as requested by you.
  • Legal Obligations: To comply with legal requirements.
  • Legitimate Interests: To enhance our Service and ensure security, provided that these interests do not override your privacy rights.

4. Personal data collected

We collect various types of Personal Data to provide, operate, and improve the Service. The categories of Personal Data we collect include:

  • Identity Information: such as your full name, email address, date of birth, and gender.
  • Contact Information: such as your address and phone number.
  • Usage Data: information about how you use the Service, including your interactions and actions within the app.

5. Purpose of Personal data collection

We process your Personal Data for the following purposes:

  • To Operate and Provide the Service: Managing your account and providing access to features available to registered users.
  • To Communicate with You: Sending important notifications, updates, and marketing communications, with your consent.
  • To Respond to Requests: Addressing your inquiries and handling customer service issues.
  • To Improve the Service: Conducting data analysis and research to enhance the functionality and user experience.
  • Legal Obligations: Complying with legal requirements and responding to lawful requests from public authorities.

6. Recipients of Personal data

The Company does not sell or rent your Personal Data. However, we may share your data in the following circumstances:

  • With Service Providers: Third parties who provide services on our behalf, such as cloud hosting, analytics under strict confidentiality agreements.
  • Legal and Regulatory Compliance: In response to lawful requests, such as subpoenas or court orders, and to comply with applicable laws.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, provided that the receiving party agrees to respect your Personal Data in a manner consistent with this Privacy Policy

In such cases, the Company takes all necessary measures to ensure that only strictly necessary information is communicated.

7. Retention period for Personal data

We retain your Personal Data for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Specific retention periods are as follows:

  • Identity and Contact Information: Retained for as long as your account is active.
  • Usage Data:  If you request to delete your account, we will either delete or anonymize your data, except where we are legally obligated to retain it. Anonymized data may be retained for analytical purposes without time limitations, as it cannot be used to identify you

8. Your rights for your personal data

You may access your personal data, rectify it, request its deletion or exercise your right to restrict the processing of your data. You may also object to the processing of your data, if you wish to stop the processing of some of your data. For example, you may unsubscribe from our parish at any time by clicking on the unsubscribe button in the Platform.

You also have the right to decide what will happen to your personal data after your death.

You may exercise these rights at any time by emailing a request to mychurch@saint-augustin.ch. You may be asked to provide a copy of proof of your identity.

To find out more about your rights, please visit: https://www.edoeb.admin.ch/edoeb/en/home.html

If you are not satisfied with our response to a data subject request, you may lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC)

Please note that some of your personal data is required to use our services. For example, we need your email address to allow you to access your customer account. If you delete this type of data, you will not be able to use these services.

9. Data Security

The Company has implemented technical and organisational measures for the security, integrity, authenticity and confidentiality of your Personal data. The Company uses networks protected by firewalls, pseudonymization, encryption and passwords.

The security measures implemented on mychurch are designed to prevent the loss, misuse and alteration of data. These include data backup, installation of anti-virus and other protection software, User access control, password hashing, etc. 

We conduct regular security audits and vulnerability assessments.

In the event of a data breach, we will notify affected users as required by law and take immediate steps to mitigate the impact.

But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While the Company strives to use acceptable solutions means to protect User Personal Data, the Company cannot guarantee its absolute security.

10. About Children

Our Services are not intended for children, which we consider to be individuals that are 13 years of age or under, or the age of privacy consent in your jurisdiction.

We do not knowingly collect Personal Data from children. If we become aware that we have inadvertently collected data from a child without parental consent, we will delete such information promptly.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or within the app, and, if required by law, we will seek your consent. We encourage you to review this page periodically to stay informed about how we are protecting your Personal Data.

12. Cookie Management 

​A cookie records your visit to a web platform. The file may be installed and/or saved on your device when you view a web platform using your browser.

Cookies are used to identify the device on which it is saved for the period of validity of the cookie and send information back to the web platform that installed the cookie.

Cookies are essential to make our web platform work. For example:

  • Recognising you when you sign-in to use our Web Platform.
  • Preventing fraudulent activity.
  • Improving security.
  • Keeping track of your preferences as an interface language.

Cookies are installed on your device for up to 13 months and then deleted.

You may clear the cookies from your device using your browser as follows:

Privacy Policy last updated on 26th November 2024

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